🔐 Privacy Policy

Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact details (email address, phone number)
• Business name and industry information
• Account credentials and profile information
• Payment and billing information

Usage Data

• Automatically generated lead and usage data
• Service interaction logs and analytics
• Device information and browser type
• IP address and location data

How We Use Your Data

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI-powered services
• Account Management: To manage your account, subscriptions, and billing
• Communication: To send service updates, promotional messages, and important notifications
• Platform Improvement: To analyze usage patterns and enhance platform performance
• Customer Support: To respond to your inquiries and provide technical assistance
• Legal Compliance: To comply with legal obligations and prevent fraud

Data Sharing and Disclosure

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., payment processors, hosting providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Your Consent: When you explicitly authorize us to share your information

All third-party service providers are contractually bound to protect your data and use it only for the purposes we specify.

Data Security

We take data security seriously and implement industry-standard security practices:

• Encryption: Data in transit is protected using SSL/TLS encryption
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Periodic security assessments and vulnerability testing
• Secure Infrastructure: Protected servers and secure data storage facilities
• Employee Training: Regular security awareness training for our team

While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to continuously improving our security practices.

International Data Transfers

By using our services, you acknowledge and agree that your information may be transferred to, stored, and processed in:

• India (our primary location)
• Other countries where our service providers and partners operate
• Jurisdictions with different data protection laws than your country

We ensure that adequate safeguards are in place when transferring your data internationally, in compliance with applicable data protection laws.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format
• Object: Object to certain types of data processing

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Fulfill legitimate business purposes

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.

Children's Privacy

Our services are not intended for users under 18 years of age.

We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will promptly delete such information from our records.

Third-Party Websites

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites.

We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected by AI Service Suite.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons.

• Updated versions will be posted on this page
• The "Last updated" date at the top will be revised
• Significant changes will be notified via email or prominent website notice
• Continued use of our services after changes constitutes acceptance

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.